Privacy policy

Privacy Policy

Last updated: October 2, 2026

ReadAvenue is operated by GLO YRN LLC ("ReadAvenue," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit readavenue.com, purchase a digital ebook, contact us, or otherwise interact with our online store.

1. Information We Collect

Depending on how you use the store, we may collect identifiers and contact information (such as name, email address, phone number, billing address, and account details); order and transaction information; payment-related information processed by our payment providers; device, browser, cookie, IP address, and usage information; marketing preferences; communications with support; and digital-delivery information such as fulfillment, delivery, and download or access events.

We collect information directly from you, automatically through the store and cookies, and from service providers that help us operate Shopify, process payments, prevent fraud, deliver digital files, provide analytics, or support customers. Payment card numbers are generally processed by payment providers rather than stored directly by ReadAvenue.

2. How We Use Information

We use personal information to process and document orders; deliver ebooks; provide customer support; maintain accounts and preferences; detect fraud, abuse, and security incidents; troubleshoot delivery or download issues; improve the store and catalog; send transactional communications; send promotional email only when permitted and subject to opt-out; comply with tax, accounting, legal, and regulatory obligations; and establish, exercise, or defend legal claims.

3. Who Receives Information

We may disclose personal information to service providers and business partners that perform services for us, including Shopify and its infrastructure providers, payment processors, fraud-prevention providers, digital-delivery applications, email and customer-support providers, analytics and consent-management providers, accountants, lawyers, and other professional advisers. We may also disclose information when required by law, to protect rights or safety, in connection with a merger or business transfer, or at your direction. These recipients may use information only as allowed by their agreements with us and applicable law.

We do not sell personal information for money. Some analytics or advertising technologies, if enabled, may be treated as "selling," "sharing," or targeted advertising under certain U.S. state privacy laws. Where applicable, you may opt out using the store's Privacy Choices link or by contacting us.

4. Cookies, Analytics, and Advertising Technologies

We and our providers may use cookies, pixels, local storage, and similar technologies for essential store functions, security, cart continuity, preferences, performance measurement, analytics, and—only where enabled—advertising. You can use available cookie controls and browser settings to manage nonessential technologies. Blocking some cookies may affect store functions. Where legally required, we honor recognized opt-out preference signals, such as Global Privacy Control, for the browser or device that sends the signal.

5. Retention

We retain personal information only as long as reasonably necessary for the purposes described above and to meet legal, tax, accounting, fraud-prevention, dispute, and recordkeeping obligations. Order and tax records are generally retained for up to seven years; routine support records are generally retained for up to three years; marketing information is retained until you unsubscribe or we no longer need it, with a limited suppression record kept to respect your opt-out; and security, fraud, consent, delivery, and download records are retained for the period reasonably needed to investigate issues and document transactions. Service-provider backups may persist for a limited period under their normal schedules.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including access controls, reputable hosted commerce and payment services, and secure transmission where supported. No system is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, contact us promptly.

7. Your Privacy Rights

Depending on your state and applicable law, you may have the right to request access to or confirmation of personal information we process; correction; deletion; a portable copy; information about categories of data, sources, purposes, and recipients; and opt-out of sale, sharing, targeted advertising, or certain profiling. You may also withdraw marketing consent at any time. We will not unlawfully discriminate against you for exercising a privacy right.

8. How to Exercise Rights

Submit a request by emailing support@readavenue.com, calling 321-945-2824, or using the store's Privacy Choices link when available. Please state the right you want to exercise and provide enough information for us to locate and verify the relevant record. We may ask for additional information to protect your account. An authorized agent may submit a request where permitted by law, subject to verification of authority. If we deny an appealable request, you may appeal by replying to our decision or emailing the address above with "Privacy Appeal" in the subject line.

9. State-Specific Disclosures

California. California residents may have rights to know, access, correct, delete, and obtain information about disclosures; to opt out of sale or sharing; to limit certain uses of sensitive personal information; and to receive equal service. During the preceding 12 months, we may have collected the categories described in Section 1 and disclosed them for business purposes to the recipients described in Section 3. We do not knowingly sell personal information for money. We do not knowingly sell or share personal information of consumers under 16.

Other U.S. states. Residents of states with applicable consumer privacy laws may have rights to access, correct, delete, obtain a portable copy, opt out of targeted advertising, sale, or qualifying profiling, and appeal certain decisions. These rights are subject to legal thresholds, definitions, and exceptions.

Nevada. Nevada residents may submit a request to opt out of covered sales using the contact methods above. We do not currently sell covered information as defined by Nevada law.

10. Children

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

11. Interstate and International Processing

ReadAvenue accepts digital orders from customers in supported countries and prices products in U.S. dollars. Our service providers may process or store information in states or countries other than where you live. When information is transferred, we rely on contractual, organizational, and technical measures appropriate to the service and applicable law.

12. Marketing Communications

Promotional email is optional. The marketing checkbox is not preselected. You can unsubscribe using the link in any promotional email or contact us. We may still send non-promotional messages about orders, delivery, support, security, or legal updates.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or law. We will post the updated version with a revised "Last updated" date and provide additional notice when required.

14. Contact Us

ReadAvenue, operated by GLO YRN LLC
57 S St Andrews Dr
Ormond Beach, FL 32174
United States
Email: support@readavenue.com
Phone: 321-945-2824

Support hours: Monday-Friday, 9:00 a.m.-5:00 p.m. Eastern Time. We aim to respond within two business days.